The concept of bot-to-bot communication, highlighted by Theo Priestley, perfectly aligns with discussions I’ve been having with Maike Scholz, Christian Weßeling, and Lutz Jansen regarding Generative AI’s societal impact. It’s truly gratifying to see this perspective echoed so eloquently on a professional platform like LinkedIn, validating insights from outside my immediate circle.
This is where we are today:
- ChatGPT garnered 1 million sign-ups within 5 days of its release, soaring to over 100 million in just two months.
- While these numbers might fluctuate, users have grown accustomed to the sophisticated eloquence and ease of use offered by modern chatbots. The days of Siri/Google Assistant feel distant; people now expect these bots to actively work for them, much like how Google Search permanently displaced earlier search engines like Excite, Yahoo, or Altavista.
This is tomorrow:
Imagine a fraction of those 100 million-plus users leveraging personal bots – perhaps open-source solutions running locally on smartphones within the next year – to handle mundane tasks. Think formal letters, bureaucratic processes, or booking tickets on their behalf. How prepared will businesses be to address what I call a „human DDOS attack leveraged by smart agents“? As bots become increasingly sophisticated with each iteration, gradually taking on more intricate tasks, we’ll quickly approach the scenario I outlined five years ago in my article, „Pandora Reloaded.“
Those in the service industry would be wise to start grappling with these questions today.
Think there’s no real use case for your business beyond creating funny pictures with GenAI?
Try shifting to a proactive mindset. Anticipate what’s next, and you’ll uncover answers that could very well redefine your entire business model.