As an Innovation Manager for Deutsche Telekom’s „Sales & Service“ department, my primary focus is on researching trends crucial for delivering a perfect service experience to our customers, both today and in the years to come.
In this role, I’ve immersed myself in a variety of cutting-edge concepts, such as:
- Gameful design
- „AI as a co-pilot“
- Customer-centric interactive storytelling
- Transmedia storytelling & ARGs
- Immersive media / XR
- NFTs/Blockchain(s)/Web3
- The promise of „the Metaverse“
Just last week, I published Telekom’s new Beatland experience „The DJ Mansion“ on Roblox. This educational, gamified experience teaches children and young adults how to use routers and repeaters to set up a WiFi network at home.
I am really looking forward to future conversations, new connections with amazing people, and exciting stories from all walks of life and professions.
I think we’ll need ‚em all to go where no one has gone before. ;-)